We handle inquiries, maintenance, and repair services for our products only if they were purchased directly from our company or through an authorized distributor.

Examples of purchase channels that are not eligible for support:

• * Auction websites

• * Private sales between individuals

• * Unauthorized sellers, etc.

Products purchased through the above unauthorized channels are not eligible for support or after-sales services. Thank you for your understanding.
Please also note that we cannot accept any responsibility for defects, damages, or troubles arising from purchases made through unauthorized channels.

We sincerely appreciate your understanding and cooperation.